PRivacy Policy

We are committed to protecting your personal data and being transparent about how we collect, use and protect it.

  • Last Updated: 09 July 2026
  • Introduction
  • Who We Are
  • Information We Collect
  • How We Use Information
  • Contact Forms
  • Property Enquiries
  • Cookies
  • Legal Basis
  • Data Retention
  • Third-Party Services
  • Google Analytics
  • Your Rights
  • How To Contact Us

I. Introduction

At Home-To-Let, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or contact us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Home-To-Let is an independent letting agency based in Burnley, Lancashire. Our registered address is 31 Hammerton Street, Burnley, Lancashire, BB11 1PJ. Our Data Protection Officer can be contacted using the details at the bottom of this page.

3. Information We Collect

We may collect and process the following types of personal data:

  • Name, email address, phone number and postal address
  • Enquiry type and details of your message
  • Property preferences and requirements
  • IP address, browser type and usage data
  • Information you provide when you register or subscribe to updates

4. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and provide requested information
  • Arrange viewings and provide property updates
  • Improve our website, services and customer experience
  • Send occasional updates (you can opt out at any time)
  • Comply with legal obligations

5. Contact Forms

When you submit a contact form, we collect the information you provide so we can respond to your enquiry. This may include your name, email address, phone number and any details contained in your message.

We Protect
Your Data

Your information is
secure with us

We Don’t Sell
Your Data

We will never sell
your information

You’re In
Control

You can manage your
preferences

Transparency
Matters

Clear, honest and
open communication

Legally
Compliant

We follow UK GDPR
and Data Protection Act

We’re Here
To Help

Contact us anytime
with any questions

Questions About Your Privacy?

We’re happy to help. Get in touch with our team.

Contact Us